Shipping Policy
Please consider twice before you place the order. If you want to cancel an order, please do so within 24 business hours BEFORE it is sent out. After it's shipped, we cannot accept the requirement of a refund, especially when lacking shipping resources.
1. Shipping Information
Listed below are currently available countries and available shipping methods and times.
1.1 For these countries
Available countries include: United States,Canada
| Shipping Method | Order Value | Costs |
|---|---|---|
| Standard Shipping
Shipping Time: 10 - 13 Business Days
|
< $70 | $7.99 |
| Standard Shipping
Shipping Time: 10 - 13 Business Days
|
> $70 | Free shipping |
| DHL Express
Shipping Time: 6 - 8 Business Days
|
/ | $29.99 |
1.2 For these countries
Available countries include: United Kingdom, Australia
| Shipping Method | Order Value | Costs |
|---|---|---|
| Standard Shipping
Shipping Time: 12 - 15 Business Days
|
< $70 | $7.99 |
| Standard Shipping
Shipping Time: 12 - 15 Business Days
|
> $70 | Free shipping |
Available countries include: Austria, Belgium, Czech Republic, Belgium, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore
| Shipping Method | Order Value | Costs |
|---|---|---|
| Standard Shipping
Shipping Time: 12 - 15 Business Days
|
< $70 | $8.99 |
| Standard Shipping
Shipping Time: 12 - 15 Business Days
|
> $70 | Free shipping |
1.3 For the Rest Of The World
Available countries include:
- North America: Mexico
- Europe: Bulgaria, Slovakia, Latvia, Greece, Hungary, Slovenia, Romania, Estonia, Croatia, Åland Islands, Lithuania, Luxembourg
- Oceania: Cook Islands
- South America: French Guiana
- Asia: Philippines, Malaysia, Thailand, Saudi Arabia, United Arab Emirates, Uzbekistan, Pakistan, Qatar, Indonesia, Tajikistan, Vietnam
- Africa: South Africa
| Shipping Method | Order Value | Costs |
|---|---|---|
| Standard Shipping
Shipping Time: 15 - 18 Business Days
|
< $70 | $9.99 |
| Standard Shipping
Shipping Time: 15 - 18 Business Days
|
> $70 | Free shipping |
2. Notice
Important Information:
DHL Express Shipping is only available in some countries. Please refer to section 1.1 for more details.
Processing Time will be 1 - 2 business days after we receive your order.
Estimated Arrival Time = Processing Time + Shipping Time.
During peak seasons (like Mother's Day & Christmas), shipping can take an additional 3-4 Business days.
Due to customs policies, glue, battery, or pigment may not be included in the package.
Delays may occur due to customs, weather, or other unforeseen circumstances.
To ensure prompt delivery, we prioritize shipping from local warehouses. If you purchase multiple items, your order may be split into separate packages.
3. Orders Tracking
Once you've placed an order, you will receive an Order Acknowledgement email to confirm your order details.
Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For the exact location of your shipment, please click Track Your Order to enter your logistics number for inquiry.
If your order is signed for and you don't get it, please look around your door or yard, or ask your family and neighbors. If still not found, please Contact us, we will do our best to help you.
