Shipping Policy
If you want to cancel an order, please do so within 24 business hours BEFORE it is sent out. After it's shipped, we cannot accept the requirement of a refund, especially when lacking shipping resources.
1. Shipping Information
Listed below are currently available countries and available shipping methods and times.
1.1.1 For United States
US Local Warehouse Delivery:
| Shipping Method | Order Value | Costs |
|---|---|---|
| Standard Shipping
Shipping Time: 4 - 6 Business Days
|
< $80 | $5.99 |
| Free Shipping
Shipping Time: 4 - 6 Business Days
|
> $80 | Free |
Tips: This applies only to products that state in their product descriptions that they ship from local warehouses in the US.
1.1.2 For United States
Overseas Warehouse Delivery:
| Shipping Method | Order Value | Costs |
|---|---|---|
| Standard Shipping
Shipping Time: 10 - 12 Business Days
|
< $80 | $5.99 |
| Free Shipping
Shipping Time: 10 - 12 Business Days
|
> $80 | Free |
1.2 For Others
Available countries include: Canada, Australia, United Kingdom
| Shipping Method | Order Value | Costs |
|---|---|---|
| Standard Shipping
Shipping Time: 10 - 13 Business Days
|
< $80 | $5.99 |
| Free Shipping
Shipping Time: 10 - 13 Business Days
|
> $80 | Free |
| Fast Shipping
Shipping Time: 8 - 10 Business Days
|
/ | $12.99 |
1.3 For the Rest Of The World
Available countries include:
- North America: Mexico
- Europe: Bulgaria, Slovakia, Latvia, Greece, Hungary, Slovenia, Romania, Estonia, Croatia, Åland Islands, Lithuania, Luxembourg, Austria, Belgium, Czech Republic, Belgium, Switzerland, Germany, Denmark, Spain, Finland, France, Ireland, Italy, Poland, Norway, Portugal, Sweden,
- Oceania: Cook Islands
- Asia: Philippines, Malaysia, Thailand, Saudi Arabia, United Arab Emirates, Uzbekistan, Pakistan, Qatar, Indonesia, Tajikistan, Vietnam, Japan, South Korea, Malaysia, Hong Kong SAR, Singapore
- Africa: South Africa
| Shipping Method | Order Value | Costs |
|---|---|---|
| Standard Shipping
Shipping Time: 15 - 18 Business Days
|
< $80 | $5.99 |
| Free Shipping
Shipping Time: 15 - 18 Business Days
|
> $80 | Free |
|
Fast Shipping Shipping Time: 12 - 15 Business Days
|
/ | $12.99 |
2. Notice
Important Information:
For orders to the United States, please allow 10-12 business days for customized products to be shipped.
Processing Time will be 1 - 2 business days after we receive your order.
Estimated Arrival Time = Processing Time + Shipping Time.
During peak seasons (like Mother's Day & Christmas), shipping can take an additional 3-4 Business days.
Due to customs policies, glue, battery, or pigment may not be included in the package.
Delays may occur due to customs, weather, or other unforeseen circumstances.
To ensure prompt delivery, we prioritize shipping from local warehouses. If you purchase multiple items, your order may be split into separate packages.
3. Orders Tracking
Once you've placed an order, you will receive an Order Acknowledgement email to confirm your order details.
Once your item ships, you will receive a Shipment Confirmation email including your order number, the carrier's information, the date and time the order was placed, the status of the order, and package tracking numbers for items that have shipped. For the exact location of your shipment, please click Track Your Order to enter your logistics number for inquiry.
If your order is signed for and you don't get it, please look around your door or yard, or ask your family and neighbors. If still not found, please Contact us, we will do our best to help you.